Terms of Service

1. Acceptance of Terms

By accessing and using Kesitrack ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Service Description

Kesitrack is a professional case management system designed exclusively for judicial officers. The Service provides tools for case management, document handling, scheduling, transcription, and other judicial workflow management features.

3. User Eligibility

To use this Service, you must:

• Be a currently serving judicial officer or authorized court personnel
• Have the legal authority to enter into this agreement
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations

4. User Responsibilities

4.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4.2 Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Upload malicious software or harmful code
• Attempt to gain unauthorized access to the system
• Share your account credentials with unauthorized persons
• Interfere with or disrupt the Service
• Violate any applicable laws or regulations

4.3 Data Accuracy

You are responsible for the accuracy and completeness of all data you input into the Service. You must ensure that all case information and documents are accurate and up-to-date.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by PAYA Ventures Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the case data and documents you upload to the Service. By uploading content, you grant us a limited license to use, store, and process your content solely for the purpose of providing the Service.

6. Confidentiality

We understand the sensitive nature of judicial information. We maintain strict confidentiality protocols and security measures to protect all data processed through the Service. All case information is treated as confidential and will not be disclosed except as required by law or with your explicit authorization.

7. Service Availability

While we strive to provide continuous service availability, we do not guarantee that the Service will be uninterrupted or error-free. We may suspend or restrict access to the Service for maintenance, updates, or other operational reasons. We will provide advance notice of planned downtime when possible.

8. Limitation of Liability

To the maximum extent permitted by law, PAYA Ventures Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Unauthorized access, use, or alteration of your content

9. Indemnification

You agree to indemnify and hold harmless PAYA Ventures Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by contacting us. Upon termination, we will provide you with an export of your data, subject to any legal retention requirements.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your data in accordance with applicable data protection laws. PAYA Ventures Limited is a registered data processor committed to maintaining the highest standards of data privacy and security.

14. Contact Information

If you have any questions about these Terms, please contact us at:

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PAYA Ventures Limited regarding the use of the Service and supersede all prior agreements and understandings.