Privacy Policy

Last updated: November 10, 2025

1. Introduction

Welcome to Kesitrack. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our judicial case management system.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Professional credentials and judicial identification
  • Case-related information and documents
  • User preferences and settings

2.2 Automatically Collected Information

  • Device information and IP address
  • Browser type and version
  • Usage data and analytics
  • Log files and system activity

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage case information
  • Send administrative notifications and updates
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Analyze usage patterns and optimize performance

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure backup and disaster recovery procedures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Case-related data may be retained in accordance with judicial record-keeping requirements.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

7. Third-Party Services

We may use third-party service providers to facilitate our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PAYA Ventures Limited

Email: support@kesitrack.com

Website: www.paya.co.ke

11. Data Protection Compliance

PAYA Ventures Limited is a registered data processor. We comply with all applicable data protection regulations and maintain the highest standards of data privacy and security. For more information about our data protection certification, please visit our Data Processor Registration Certificate.